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Terms and Conditions

Heritage Oils supplies Essential Oil, Services and Beauty/Bodycare products to you, subject to the following Terms and Conditions, which Heritage Oils reserves the right to amended from time to time at the discretion of Heritage Oils. By accessing or utilising any or the services and products within or provided by Heritage Oils :

  • you accept entirely these Terms and Conditions as they govern your use of this Website
  • you understand and agree to the Terms and Conditions contained herein

If you disagree with these Terms and Conditions, Heritage Oils advises that you do not use this Website. This Website does not use cookies. Heritage Oils reserves the right to:

  • amend or change data / information or cancel the Website at the company’s discretion
  • change or amend any of the Terms and Conditions contained herein

You will be bound to accept these rights by your utilisation of the Website. These Terms and Conditions and your agreement, as confirmed by your visitation and use of this Website will be governed by and construed in accordance with the laws of Victoria, Australia. You, together with Heritage Oils agree to submit to the exclusive jurisdiction of the courts of the state of Victoria, Australia. In the event that any of these Terms and Conditions are deemed to be unenforceable or contrary in any respect under any law then such unenforceable or invalid law shall not affect any other provision of these Terms and Conditions. The Terms and Conditions shall be constituted as if such an unenforceable law and contrary provisions had never been contained herein.

Copyright and Intellectual Property

Heritage Oils, unless otherwise mentioned, owns the intellectual property rights in the Website and reserves all rights of ownership of the content and its full compilation, as protected by the Australian and International Copyright Law. From this Website, unless permission is granted or content made specifically available for redistribution, it is prohibited to:

  • sell, copy, transmit data
  • reproduce and distribute material for the public domain
  • edit, modify or republish any material
  • transmit material which contains a virus or material likely to cause corruption to the Website

Product Pricing

Heritage Oils has chosen current competitive prices of products and services which are clearly documented on this Website. Due to the need to maintain a competitive edge in the market, prices and availability of products may change from time to time.

Purchase and Delivery

An online order is an offer to purchase a product at the documented current price, with charges for delivery as indicated on this Website. Heritage Oils reserves the right to accept or reject your offer for any reason and change prices and information without notification. To efficiently process your order you must provide accurate and relevant information as requested on the Website. Your purchase contract with Heritage Oils is confirmed on receipt of payment. Heritage Oils will endeavour at all costs to deliver your purchase in the time frame specified on the Website. Unforeseen circumstances may arise from time to time which will affect delivery time and dates. Heritage Oils holds no responsibility for late arrival of products on those occasions.


Heritage Oils, at its discretion, reserves the right to cancel orders, terminate access and/or accounts or refuse service with any breech of above conditions at any time without notice. All restrictions, licences granted by you and all disclaimers and limitations of liability by Heritage Oils set out in these Terms and Conditions will survive termination.


Unauthorised use of credit cards, use of an invalid card, the submission of a false name will be treated by Heritage Oils as fraudulent. All fraudulent activity towards this Website will be reported and subject to prosecution.

Limitation of Liability

Under no circumstances will Heritage Oils, to the extent permitted by law, be liable for any direct, indirect, punitive or consequential loss or damages, or be liable for any loss of profits that are directly or indirectly related to the use of, or the inability to use, this Website, even if advised of the possibility of such damages or that such damages were foreseeable. Where Heritage Oils is unable to exclude liability for breach of Terms and Conditions of any implied warranty by virtue of any statute, then its liability shall be limited to any one or more of the following: If the breach relates to products:

  • the replacement of the goods or the supply of equivalent goods
  • the payment of the cost of replacing the goods

If the breach relates to services supplied or offered:

  • the supplying of the services once more
  • the payment of the cost of having these services supplied once more

Exchange of Products Policy

Heritage Oils will exchange your purchase if you receive the incorrect product or if you desire to change your choice of product. Return the product/s in the original packaging. If the price differs you pay the difference, or if you are owed money, Heritage Oils will include a sample of another product to the relevant value.

Damaged or Faulty Goods

If a product has been damaged during delivery or is faulty, notify Heritage Oils within 3 days of receipt of product at: Damaged or faulty goods will be promptly replaced free of charge or a full refund will be delivered.


The information provided by Heritage Oils in these Terms and Conditions is accurate and current and is represented in accordance with Australian law. If you purchase products from the Heritage Oils Website you acknowledge and agree with these Terms and Conditions and agree to indemnify Heritage Oils of any damages, losses or costs you may incur as a consequence. This applies to whether you are resident in Australia or overseas. Heritage Oils makes no representations or warranties of any kind, expressed or implied, as to the operation of the Website or the information, content and materials, including the currency, accuracy or completeness, of any content on or through the Website. Heritage Oils disclaims the accuracy of all descriptions and specifications of the products included on this Website. Heritage Oils will not be liable for any damages of any kind arising from the use of this Website, including direct, indirect, incidental, punitive, and consequential damages. Heritage Oils will not guarantee that your access to the Website or the functions contained within will be uninterrupted or error free or that errors will be corrected, free of viruses or other potentially corruptive material. All rights not expressly granted in these Terms and Conditions are reserved.

Registrations and Authorisations

Heritage Oils is registered with Consumer Affairs Victoria Australia Under Form 2 of the Business Names Act 1962 section 7 (4) and (5).

Trading name: Heritage Oils Pty Ltd.
Registered: 4th April 2012
Registration: B2458640H
ABN: 91 612 556 626
Industry Code (ANZSIC): 29629
Registered address: Unit 1/42 Collingwood Street, Osborne Park WA 6017.

You can contact Heritage Oils by email on